We ship within 2-3 business days (usually 2) after order is placed. If you are in a rush situation, please note when the image is needed in the comment field as well and we will do our best to process your order right away. We are directly set up with the USPS so depending on where you live the cost for shipping can be different.
Because these are food grade items made just for you, we are unable to refund money. If we have made a mistake in spelling we would be happy to offer you a store credit.